Lady Raven Winter Jacket

Caring for your purchase

We recommend wiping clean jackets and trousers to prolong the life of your garment. Wiping clean helps protect the waterproofing inside and reduces the impact on the environment. Machine washing should be kept for the worst of cases and you should follow all instructions on the label.

If your garment includes a membrane, it is important that you do not add fabric conditioner when washing the garment. The membrane ensures that you are kept dry when wearing it, and that your skin can breathe. If you use fabric conditioner, it will clog the pores in the membrane, and significantly reduce the garment’s breathability. In order to maintain the permeability of the membrane, it is a good idea if the garment is completely dry before it is packed away, and that you do not store it in a very warm or humid environment.

Same day despatch when ordering before 3pm
Orders placed after 3pm will not be sent until the next day. Any orders placed beyond 3pm on Friday will be posted on Saturday. Any orders placed later than midday Saturday will not be posted until Monday.

Royal Mail Free Delivery
Available for all UK orders over £30, expect delivery in 3-5 working days.

Royal Mail Tracked Delivery
Royal Mail 24hr Tracked, 1 -2 working days, £4.95

Royal Mail Special Delivery
UK, Monday - Friday. Guaranteed next working day delivery when ordered before 3pm, orders placed on Friday may not be delivered Saturday.£7.95

Royal Mail Free Express Delivery
Available for all UK Mainland orders over £200, Monday - Friday, 1-2 working days when ordered before 3.00pm

Something not quite right?

Exchange your purchase free of charge for another size, or return it to us for a refund (see full details)